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All help topics/
Account details

Account details

Account details

Account details

What are my terms and conditions?
I'm having problems logging in
I want to get my bills by post. How do I change this?
How do I close my account?
What happens to my prices if I change my payment and/or billing method?
What package or plan am I on?
What are my current savings on energy?
Bereavement support
How do I find my SSE Airtricity account number?
How do I make a complaint?
How do I change my contact details?
I closed my account but I am still receiving bills
How do I check the balance on my account?
I want to switch back to my previous supplier
How do I add someone to my account?
My name is spelled wrong on my bill. How can I fix this?
How do I find out my MPRN?
Am I receiving the maximum savings?
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If you have a power cut, you should call Northern Ireland Electricity Networks Limited on 03457 643 643 (24 hours).


If you smell gas phone the 24-hour gas emergency service on 0800 002 001.