How can we help you?

Need help?

Have a look through our help centre to see if you can find what you need there.

Couldn’t find what you were looking for?

You’re on the Northern Ireland site. Switch to the Republic of Ireland site

You’re on the commercial site. Switch to the domestic site

Phone us
0345 266 1787

Have a question?

Monday to Friday
9am - 5.30pm 

Our Customer Service Team is here to help.

Message our customer support

Our dedicated team is always ready to assist you and make sure you have the best experience with our company*

If you have a power cut, you should call Northern Ireland Electricity Networks Limited on 03457 643 643 (24 hours) 

If you smell gas phone the 24-hour gas emergency service on 0800 002 001.