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Moving premises

I've postponed or cancelled my move. What should I do?

If you have postponed or cancelled your move you need to let us know.

This is especially important if you have already submitted your final meter reading, as without notice we may close your account and disconnect your supply, which you will incur charges for.

Contact us:

  • Call us on 0818 81 21 44 (Monday to Friday, 9am – 5.30pm)
  • Please have your SSE Airtricity account number and your MPRN for electricity/GPRN for gas to hand – you can find this on your bill

Phone us
0345 266 1787

Have a question?

Monday to Friday
9am - 5.30pm 

Our Customer Service Team is here to help.

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Our dedicated team is always ready to assist you and make sure you have the best experience with our company.

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If you have a power cut, you should call Northern Ireland Electricity Networks Limited on 03457 643 643 (24 hours) 

If you smell gas phone the 24-hour gas emergency service on 0800 002 001.