Sales
Small and Medium Businesses
0345 266 0852
Monday to Friday: 9am - 5.30pm
Large Businesses
0345 850 8940
Monday to Friday: 9am - 5.30pm
Customer service
Small & medium businesses
0345 266 1787
Monday to Friday: 9am - 5.30pm
Large businesses
0345 602 9857
Monday to Friday: 9am - 5.30pm
Emergencies
Electricity emergencies (24hr)
03457 643 643
NIE Networks
Use this number to report:
- Loss of supply
- Cable dig-ins
- Fallen power lines
- Any other dangerous situations
NIE Networks builds, operates and maintains the electricity network in Northern Ireland.
Street lighting faults
Report a fault online
Visit NIDirect to report a streel light fault.
If you need to speak to someone, the contact numbers are below:
Northern Division:
- 0300 200 7891 (from 9.00am to 5.00 pm)
- Emergency After Hours: 028 7035 3202 (24 Hours)
Eastern Division:
- 0300 200 7893
Southern Division:
- 0300 200 7892 (from 9.00am to 5.00 pm)
- Emergency After Hours: 028 3752 9500 (24 Hours)
Western Division:
- 0300 200 7894 (from 9.00am to 5.00 pm)
- Emergency After Hours: 028 8224 1999 (24 Hours)
Reach us by post
SSE Airtricity,
Millennium House,
25 Great Victoria Street,
Belfast
BT2 7AQ
Customer notice: