Northern Ireland Electricity Networks Limited Transmission and Distribution
Use this number to report
(028) 7034 1300
(028) 9025 3051
(028) 3833 5181
(028) 8225 4158
Please provide your account number, MPRN or KPN. If you do not have access to any of these, please provide the name on the account and full address and as much information as you can about your query.
Please note, we can only discuss accounts with account holders or nominated contacts.
Did you know? You can now video chat with one of our Customer Service representatives*
*Video chat is available 8am to 8pm Monday to Friday.
**To use video chat for the first time, you will be directed to install Cisco Jabber Guest on your device.
17-25 Great Victoria Street
Belfast BT2 7AQ