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Help Centre

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Contact Us

Phone us

Small & medium businesses

Sales:

0345 850 8940
Monday to Friday: 9am - 5.30pm

Customer Service:

0345 266 1787
Monday to Friday: 9am - 5.30pm 

Large businesses

Sales:

0345 850 8940
Monday to Friday: 9am - 5.30pm 

Customer Service:

0345 266 1787
Monday to Friday: 9am - 5.30pm

Emergencies

Emergencies (24 hr)

Northern Ireland Electricity Networks Limited Transmission and Distribution

03457 643 643

Use this number to report

  • Loss of supply
  • Cable dig-ins
  • Fallen power lines
  • Any other dangerous situations

Street lighting faults:

(028) 7034 1300
Northern Division

(028) 9025 3051
Eastern Division

(028) 3833 5181
Southern Division

(028) 8225 4158
Western Division

or report a fault online.

 

Email us

businessenergy@sseairtricity.com

Please provide your account number, MPRN or KPN. If you do not have access to any of these, please provide the name on the account and full address and as much information as you can about your query.

Please note, we can only discuss accounts with account holders or nominated contacts. 

Reach us by post

SSE Airtricity, 
3rd Floor
Millennium House
17-25 Great Victoria Street 
Belfast BT2 7AQ

Have a question?

Our support team is here to help

Phone 
0345 266 1787

Monday to Friday
9am-5:30pm