How can we help you?

Loading...

Account details

How do I find my MPRN/GPRN?

You can find your Meter Point Reference Number (MPRN) on any of your past bills. Your MPRN will be made up of 11 digits.

Your MPRN is linked to your property so it will change every time you move. If you’re moving into an existing property the easiest way to find your new MPRN is to ask your landlord (if applicable) or the previous occupiers. You can also contact NIE Networks on 03457 643 643 for your MPRN.

Phone us
0345 266 1787

Have a question?

Monday to Friday
9am - 5.30pm 

Our Customer Service Team is here to help.

Message our customer support

Our dedicated team is always ready to assist you and make sure you have the best experience with our company.