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Account details

How do I change my billing method?

You can sign up for or cancel eBilling anytime by logging into My Account. Once you’re in My Account:

  • Go to 'Account Details'
  • Go to 'eBilling options' and select ‘Change’
  • Select your eBilling option – ‘Yes’ if you want to sign up to eBilling or ‘No’ if you want to receive your bills by post
  • If you selected ‘Yes’ confirm your email address
  • Click ‘Save’

Remember, if you change your billing method your rates will change too. Signing up to eBilling will give you a discount – you will lose this if you decide to change back to postal bills.

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