Moving your day & night meter to Smart Services

To ensure a smooth and reliable expereince while using this, we strongly recommend you use a modern browser, such as Chrome, Firefox or Internet Explorer (version 9 or higher, ideally version 11+).

What can I do?

  • You may already have Chrome, Firefox, or Internet Explorer installed on your computer. We recommend you use one of the browsers. If you don't have any of these, you can download them for free.
  • Talk to your company's IT department, which may be able to provide you with an alternative browser.

Help Centre

Moving your day & night meter to Smart Services

1. How to change from a day and night meter to a Smart Meter? 

You may have received a letter from the ESBN about the National Smart Metering programme inviting you to make a Smart Meter exchange. If you have a day and night meter and are looking to make this change, please review our rates (tariff) table for your current product here before contacting us.

After speaking with us, we’ll send a request to ESBN to include your meter in the Smart Meter exchange programme. Following this request, ESBN will then contact you about the installation.

Once your meter is in the exchange programme, ESBN will then send out some correspondence, notifying you when they’re due to exchange meters in your area. Additionally, they’ll send out a letter closer to the time of the exchange.

The estimated Smart Meter exchange date will be a minimum 4-7 months from the date SSE Airtricity contact ESB Networks on your behalf. Once you receive confirmation from ESB Networks on when the exchange will take place, we recommend that you review the rates again as there could have been changes made since you last viewed. 

2. What will happen after my Smart Meter is installed?

Once your current meter type is exchanged, your new Smart Meter will be installed and activated, this includes changes to your new rates from day and night to day, night, and peak.

After your day and night meter is exchanged to a Smart Meter you’ll automatically start availing of the day, night, and peak time-of-use tariff (rate). ESBN will then begin establishing the level of connectivity they have to your meter. It’ll take 30 days for ESBN to establish your meters connectivity level. If after 30 days you’ve a connectivity level of 3 or 4, more Smart Services will become available to you, such as Interval Smart Services.

3. How can I activate Smart Services for my electricity meter?

To activate Smart Services, you need to have a smart meter. If you’ve already had a smart meter installed by ESB Networks, please visit our product and plans section or call our Options Team on 0818 81 29 10 to enable Smart Services.