Why did I get a longer top up code than normal?

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Help Centre

Why did I get a longer top up code than normal?

Top up codes usually have 20 digits. However, if there is a price change, you will be issued with a 40 or 60 digit code. This will credit your meter with your top up amount when entered, plus update the new price details from the effective price change date.

Prepayment Electricity meters