I’m having trouble registering. What should I do?

To ensure a smooth and reliable expereince while using this, we strongly recommend you use a modern browser, such as Chrome, Firefox or Internet Explorer (version 9 or higher, ideally version 11+).

What can I do?

  • You may already have Chrome, Firefox, or Internet Explorer installed on your computer. We recommend you use one of the browsers. If you don't have any of these, you can download them for free.
  • Talk to your company's IT department, which may be able to provide you with an alternative browser.

Help Centre

I’m having trouble registering. What should I do?

If you’re having trouble registering you should:

  • Check your email address – make sure to try your work and/or personal email if you’re not sure which one you provided

  • Check your phone number – try your landline and/or mobile

  • Check your SSE Airtricity account number against your Welcome Letter 

If you’ve tried everything and are still having problems, just contact our Customer Service team and we’ll help you register. 

Registration and Login

Why should I register?