I have forgotten my username/password

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Help Centre

I have forgotten my username/password

If you’ve forgotten your username or password, just go to our Username/Password Retrieval screen and enter the email address for your account. 

A link to reset your username and password will then be sent to you via email.
When you reset these, make sure to take a note of both your username and password. 

If you’re having trouble remembering which email address is on your account, just contact our Customer Service team. 

Registration and Login

Why should I register?