When can I expect to receive payment?

To ensure a smooth and reliable expereince while using this, we strongly recommend you use a modern browser, such as Chrome, Firefox or Internet Explorer (version 9 or higher, ideally version 11+).

What can I do?

  • You may already have Chrome, Firefox, or Internet Explorer installed on your computer. We recommend you use one of the browsers. If you don't have any of these, you can download them for free.
  • Talk to your company's IT department, which may be able to provide you with an alternative browser.

Help Centre

When can I expect to receive payment?

Credit customers

Customers owed payment from 2022 have now had their accounts credited in January 2023. This payment was calculated between the months of February to September 2022 (customers eligible during these months will have been paid accordingly).

The next payment for 2023 will be applied in May. This payment will be for the months October 2022 to April 2023 (customers eligible during these months will be paid accordingly).

The third payment for 2023 will be applied in November. This payment will be for the months May to October 2023 (customers eligible during these months will be paid accordingly).

This credit payment will appear on your bill as CEG payment. Once the credit is applied to your account, this will appear on your next bill. If you either changed supplier or moved property within these times, you’ll still receive your CEG payment which will appear on your final bill. The rates applied to your export will be reviewed twice yearly.

PPM customers

Customers owed payment from 2022 will now have their accounts credited in March 2023. This payment was calculated between the months of February to September 2022 (customers eligible during these months will be paid accordingly).

The next payment for 2023 will be applied in May. This payment will be for the months October 2022 to April 2023 (customers eligible during these months will be paid accordingly).

The third payment for 2023 will be applied in November. This payment will be for the months May to October 2023 (customers eligible during these months will be paid accordingly).

You’ll receive these payments as a top up and they will appear on your next statement as CEG payment. Our max top up amount is €100, in the event your CEG payment exceeds this limit we will have to issue you with 2 separate top up codes. If you either changed supplier or moved property within these times, you’ll still receive your CEG payment which will appear on your final statement. The rates applied to your export will be reviewed twice yearly.

Microgeneration