I have a query about a SSE Airtricity door-to-door salesperson.

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Help Centre

I have a query about a SSE Airtricity door-to-door salesperson.

All of our authorised SSE Airtricity sales people have prominent identification (ID) badges and will be happy to show them when they call to your door.

Can I verify a salesperson’s identity with SSE Airtricity?

  • Call the freephone 1800 number that’s printed on the ID badge to verify the agent’s identity.
  • If you’re still unsure, please contact our Customer Service team immediately on 1850 81 22 20^. 

Be sure

In all cases, we'd advise you never to open the door or allow a stranger into your house unless you're happy to do so and you're sure they are who they say they are.

Complaints

We’re constantly trying to improve our door-to-door sales service, so if you have a complaint about a door-to-door agent please let our Customer Service team know.

^Calls will be charged at Lo Call rates from any landline in the Republic of Ireland, calls made from mobile phones will cost more. 

The fine print


Phone
1850 81 22 20^ 

Monday to Friday
8am-8pm

Monday to Friday
8am - 8pm


Weekends and Bank Holidays
10am - 6pm 

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^These calls will be charged at Lo Call rates from any landline in the Republic of Ireland, calls made from mobile phones will cost more.