What happens if I'm on a social welfare or disability allowance?

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What happens if I'm on a social welfare or disability allowance?

You'll still receive your full allowance, the only difference is instead of appearing on your bill, it will be paid directly into your bank, building society or post office account.

What do I have to do?

We recommend that you contact the Department of Social Protection to ensure your nominated payment details are up to date. Once we switch your account over to SSE Airtricity, we’ll let the Department of Social Protection know that we’re your new supplier. 

Not sure if you can switch or how?


Phone
1850 81 22 20^ 

Monday to Friday
8am-8pm

Monday to Friday
8am - 8pm


Weekends and Bank Holidays
10am - 6pm 

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^These calls will be charged at Lo Call rates from any landline in the Republic of Ireland, calls made from mobile phones will cost more.