How can we help you?

Account details

My name is spelled wrong on my bill. How can I fix this?

If your name appears wrong on your bill, just email our Customer Service team with your SSE Airtricity account number and the correct spelling for your name. We’ll then update your account with the right details.

Phone Us
0818 81 22 20

Monday to Friday: 8am - 6:30pm

Message our customer support

Our dedicated team is always ready to assist you and make sure you have the best experience with our company*

Plans and products
New customer plans|
Existing customer plans|
Switching FAQs|
Tariff terms & conditions|
Substantiations and verifications*|
Home upgrade|
Redeem welcome credit|
Smart meters|
Mobile app|
My Account|
About SSE Airtricity
Our story|
Community Fund|
Our registered companies|
Sponsorship|
Careers|
Generation Green|
Energy sources†|
Energy efficiency|
Information
Help centre|
Contact us|
Customer charter & codes of practice|
Privacy notice|
Cookies|
Modern slavery statement|
General terms & conditions|
Report a street lighting fault|
Terms of use|

If you smell gas you should contact Gas Networks Ireland immediately on 1800 20 50 50 (24 hours).