How do I cancel my SSE Airtricity account?

To ensure a smooth and reliable expereince while using this, we strongly recommend you use a modern browser, such as Chrome, Firefox or Internet Explorer (version 9 or higher, ideally version 11+).

What can I do?

  • You may already have Chrome, Firefox, or Internet Explorer installed on your computer. We recommend you use one of the browsers. If you don't have any of these, you can download them for free.
  • Talk to your company's IT department, which may be able to provide you with an alternative browser.
Contact us Help

Help Centre

All Account details topics

How do I cancel my SSE Airtricity account?

If you want to close your account you’ll need to provide us with:

  • Meter reading for electricity taken on the same day you notify us unless you have a a smart meter with Interval (30 minute) Smart Services activated

  • Meter reading for gas taken on the same day you notify us if you are a gas or dual fuel customer.

  • If you’re moving, a forwarding address so we can send out your final bill

These aren’t necessary, but if you don’t supply them your property could be disconnected:

  • If you’re renting: contact details for the new tenants or your landlord

  • If you’re selling: contact details for the new occupants or estate agent

Once you have all your details just call our Customer Service team on 0818 81 22 20 to close your account. 

Account Details

I want to switch back to my previous supplier
How do I make a complaint?
Bereavement support

All topics

At home
For business
SSE Reward
Customer Support