How can we help you?
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Understanding your bill
How often do I receive a bill?
Depending on your meter type, you will be billed monthly or bi-monthly.
If you have an interval quarter hourly meter (QH meter) you will be billed monthly and we cannot change this billing cycle due to the meter type.
If the end of your billing period falls on a weekend, we’ll generate your bill the following Monday.
Phone Us
0818 81 21 44
Monday to Friday
9am - 5:30pm