How can we help you?

Understanding your bill

How do I check the balance on my account?

If you have an online account you can login and view the amount of your last bill and any transactions since that bill was issued. If you don’t have an online account you can register here.

Alternatively, you can contact our Customer Service Team to request the balance on your account. You will need your account number or MPRN which is located on the top of your bill.

Phone Us
0818 81 21 44

Monday to Friday
9am - 5:30pm

Message our customer support

Our dedicated team is always ready to assist you and make sure you have the best experience with our company*