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Help Centre

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Contact Us

Phone

Small & medium businesses

Sales:

1850 40 40 80*
Monday to Friday: 9am - 5.30pm

Customer Service:

1850 81 21 44
Monday to Friday: 9am - 5.30pm

Large businesses

Sales:

1850 40 40 80*
Monday to Friday: 9am - 5.30pm

Customer Service:

1850 81 21 44
Monday to Friday: 9am - 5.30pm

Emergencies

Electricity emergencies (24 hr)

1850 372 999
EBS Networks

Use this number to report

  • Loss of supply
  • Cable dig-ins
  • Fallen power lines
  • Any other dangerous situations

Gas emergencies (24 hr)

1850 20 50 50
Gas Networks Ireland

Use this number if

  • You smell gas at home
  • You smell gas on the street

Public lighting faults

1850 372 772
SSE Utility Solutions

Report a fault online 

* Charged at LoCall rate. Rates from landline and mobile companies may vary so please check with your operator. Our Sales and Customer Support phone lines are closed on all Republic of Ireland public holidays.

 

Email us

businessenergy@sseairtricity.com

Please provide your account number or MPRN. If you do not have access to either of them, please provide the name on the account and full address and as much information as you can about your query.

Please note, we can only discuss accounts with account holders or nominated contacts.

Video chat with us

Did you know? You can now video chat with one of our Customer Service representatives*

*Video chat is available 8am to 8pm Monday to Friday.

**To use video chat for the first time, you will be directed to install Cisco Jabber Guest on your device. 

Reach us by post

SSE Airtricity,
Red Oak South,
South County Business Park
Leopardstown,
Dublin 18

Have a question?

Our support team is here to help

Phone
1850 81 21 44^ 

Monday to Friday
9am-5:30pm

 
 
^These calls will be charged at Lo Call rates from any landline in the Republic of Ireland, calls made from mobile phones will cost more.