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We'll email your completion details when your switch has been processed. If you don't receive it within one working day please contact us at firstname.lastname@example.org.
This confirmation will include your account number, a copy of your chosen plan and your terms & conditions.
We'll take care of contacting your old supplier and complete your switch with no interruption in your supply.
You will receive your final bill from your old supplier. Your first bill with us will be back dated to the day your supply was switched over. You can redeem your welcome credit once the payment of this first bill has been processed.
After you’ve signed up online, you’ll have 14 calendar days to cancel your switch.
Alternatively you can contact us by phone on