How do I get my security deposit refunded?

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Help Centre

How do I get my security deposit refunded?

Your security deposit will automatically be refunded in full if you switch to direct debit or when you close your account.

If you'd like to sign up to direct debit just call our Customer Service team on 0345 601 9093. 

Payments and Refunds


Phone
0345 601 9093

Monday to Friday
8am-8pm

Monday to Friday
8am - 8pm


Weekends and Bank Holidays 
10am - 6pm 

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