Can I get a credit balance refunded to my bank account?

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Help Centre

Can I get a credit balance refunded to my bank account?

If your bill shows a credit this usually means:

  • The payments you made during your billing period were more than your bill amount
  • You had a reversal that was larger than your current bill

If your bill is in credit we’ll keep this in your account and roll it over to your next bill. You can keep track of any credits in your account by viewing it online through My SSE Airtricity.

Payments and Refunds

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Monday to Friday
8am - 8pm

Weekends and Bank Holidays 
10am - 6pm  

0345 601 9093

Monday to Friday