How do I top-up my Prepayment Meter?

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Help Centre

How do I top-up my KeyPad meter?

Where to buy top ups

You can buy a top up through the following:

Make sure you have your Prepayment Meter card details to hand.


How to apply your credit to your meter

  1. Go to your KeyPad meter and Press the '*' button once on the keyPad. The message 'Key Code' will be displayed
  2. Key in all digits of your PowerCode. If you enter a wrong digit press the '*' button to go back
  3. Once all 20-digits are entered press the '#' button, if entered correctly an 'Accepted' message will display.

Prepayment Meter