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Moving house

I’ve postponed or cancelled my move. What should I do?

If you have postponed or cancelled your move you need to let us know.

This is especially important if you have already submitted your final meter reading, as without notice we may close your account.

Contact us:

  • Call us on 0345 601 90 93 (Monday to Friday, 8am – 6.30pm)
  • Please have your SSE Airtricity account number and your MPRN for electricity to hand – you can find this on your bill.

Phone us
0345 601 9093

Monday to Friday
8am - 6pm  

Message our customer support

Our dedicated team is always ready to assist you and make sure you have the best experience with our company.

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If you have a power cut, you should call Northern Ireland Electricity Networks Limited on 03457 643 643 (24 hours).


If you smell gas phone the 24-hour gas emergency service on 0800 002 001.