I closed my account but I am still receiving bills. What should I do?

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I closed my account but I am still receiving bills. What should I do?

If you closed your account and are still receiving bills it usually means that we didn’t receive all the details we needed to close your account fully.

Call our Customer Service team on 0345 601 9093 (Monday to Friday, 8am – 8pm) with: 

  • Your SSE Airtricity account number
  • The MPRN from your old property
  • Meter reading from the day you moved out (we can estimate this if necessary)
  • Your new address so we can send your final bill.

You are responsible for all charges up until you notify us of your move and close your account fully, so it’s important to supply these details.

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