Moving house
Your account is specific to your property, so you can’t transfer it when you move. You’ll need to close your existing account and open a new account for your new home. You can do this by:
To close your existing account you will need:
To open an account for your new property you will also need:
If you’ve paid a security deposit and haven’t yet recovered it, it will be refunded to you when the final invoice is paid.
Monday to Friday
8am - 6:30pm
Saturday and Bank Holidays
10am - 6pm