By contacting us on your last day we can make sure your final meter reading and bill will be as accurate as possible. If you’re moving on a weekend, you can call us the following Monday.
Don’t forget to tell us though – you’ll be responsible for all charges at your old address until we’ve been notified.
All customers who are moving out of a property need to provide us with:
Supplying new contact details is optional, but if you don’t do it the supply to your old address may be disconnected (and you may incur a fee).
You can transfer your SSE Airtricity account to your new property at the same time you’re notifying us of your move; you’ll just need these additional details:
You can find your new MPRN on any previous energy bills from your new property. If you don’t have a bill contact our Customer Service team with your meter number – this is a 6 to 8 digit number located on the front of your meter (may also be labelled ‘Property of’).
You can notify us of your move or transfer your account to your new address by:
You’ll need to have your SSE Airtricity account number and current MPRN on hand as well
We’ll send your final bill to your new address within 7 days.
If you’re also transferring your SSE Airtricity account to your new property you’ll receive your first bill within 4 to 6 weeks – depending on whether we need to switch your property over to SSE Airtricity.