Is it compulsory to send in meter readings?

To ensure a smooth and reliable expereince while using this, we strongly recommend you use a modern browser, such as Chrome, Firefox or Internet Explorer (version 9 or higher, ideally version 11+).

What can I do?

  • You may already have Chrome, Firefox, or Internet Explorer installed on your computer. We recommend you use one of the browsers. If you don't have any of these, you can download them for free.
  • Talk to your company's IT department, which may be able to provide you with an alternative browser.

Help Centre

Is it compulsory to send in meter readings?

It’s not compulsory to send in meter readings – but your bill will be more accurate if you do.

Your electricity meter is read 4 times a year, so we rely on estimates outside of these times to calculate your bill. By submitting regular meter readings you can minimise these estimates and make sure you only pay for what you use.

If you can’t send in a meter reading – don’t worry. We’ll use the estimates when needed, and will update these when we receive the quarterly readings from NIE Networks. 

The basics