How can we help you?

Meter readings

How do I change or cancel my meter reading reminders?

You can cancel your meter reading reminders by:

  1. Logging into My Account and going to ‘Meter Readings’, or
  2. Contacting our Customer Service team by phone or email.

Phone us
0345 601 9093

Monday to Friday
8am - 6:30pm  

Saturday and Bank Holidays 
10am - 6pm

Message our customer support

Our dedicated team is always ready to assist you and make sure you have the best experience with our company*