SSE Airtricity NI: Is your Customer Service Team still available to contact?

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Help Centre

Is your Customer Service Team still available to contact?

At SSE Airtricity we’re committed to supporting efforts to limit and delay the spread of Coronavirus (Covid-19) and the wellbeing of our colleagues, customers and the communities we serve is our number one priority. Please be assured we’re operating as normal and will endeavour to continue doing so.

We continue to monitor and assess the situation across all of the jurisdictions we operate in and are working in line with Governments’ latest guidance, updating our approach as it evolves.

 

We’re doing everything we can to continue the same level of service that you’re used to in the coming weeks. We will continue to provide regular updates here and also via our Facebook and Twitter feeds.  

 

As you can appreciate, our priority is to focus our efforts on ensuring we take the care of our most vulnerable customers and those with prepayment meters. To help us assist  as many people as possible, we’d kindly ask you, where possible, to register your online account through our website, where you can manage your account through our self-service application.  

 

We’re here to answer your questions  

Call 0345 601 9093 - Monday to Friday 8am to 8pm 

Live Chat - Monday to Friday 8am to 8pm and Weekends and Bank Holidays 10am - 6pm  

Email us at customerservice@sseairtricity.com

Covid-19