SSE Airtricity NI: I need to register a vulnerability on my SSE Airtricity account, how can I do this?

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I need to register a vulnerability on my SSE Airtricity account, how can I do this?

At SSE Airtricity we’re aware that some of our customers may have special requirements where the continuity of their energy supply is important. If you depend on any electrical medical equipment you may need to fill out a special form - this can be requested by contacting our Customer Service Team on 0345 601 90 93. 

We aim to provide the best service possible to all our customers and in particular those customers who require special services, for example the elderly. We offer a range of services for customers who have a visual or hearing impairment. To avail of these services, customers must register their details with us by contacting our Customer Service Team

We have set out our commitment to vulnerable customers in our Code of Practice

 

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