What happens to my prices if I change my payment and/or billing method?

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Help Centre

What happens to my prices if I change my payment and/or billing method?

Your rates are linked to your payment and/or billing method, so if you change one (or both) of these your rates will change too.

Your rates will go down if you:

  • Sign up to eBilling and choose not to receive bills by post
  • Decide to pay your bills by direct debit

Similarly your rates will go up if you cancel eBilling or decide not to pay by direct debit anymore.