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All Understanding Your Bill topics

How do I know if my bill is estimated or not?

The back of your bill contains a section called 'Usage Details'. Here you will find the meter readings used to calculate your bill.

Your 'Present Reading' is the one used to calculate your bill. If it has an '(E)' next to it, this means your bill is estimated.

If you submitted a meter reading, we may estimate the remaining days in your billing period, but this doesn’t mean your whole bill is estimated.


Pay your bill your way. We have lots of payment options including online, bank, post office, cheque and phone.

Learn more about ways to pay

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