Our website uses cookies. By continuing to browse the website without modifying your cookie settings you are agreeing to our use of cookies. Find out more here.

Change to SSE Airtricity Republic of Ireland at any time using the links provided.

I think I have a faulty meter. What should i do?

If you think there is a fault with your meter, there are some checks you can do.

  1. Check your consumption over a 7-day period: Take daily meter reads at the same time each day and check that the increase is consistent
  2. Identify faulty appliances: Turn off all electrical devices (or as many as possible) then check your meter immediately after doing this, and 30-60 minutes later to see if there is any difference. Turn everything back on one-by-one while checking your meter – this will help you identify if you have a faulty device or appliance.

If you have done these checks and your meter still appears to be faulty please contact our Customer Service team. There are some tests we can conduct, however a charge may apply if no fault can be found.


Pay your bill your way. We have lots of payment options including online, bank, post office, cheque and phone.

Learn more about ways to pay

Contact Us?