We're here to help

To ensure a smooth and reliable expereince while using this, we strongly recommend you use a modern browser, such as Chrome, Firefox or Internet Explorer (version 9 or higher, ideally version 11+).

What can I do?

  • You may already have Chrome, Firefox, or Internet Explorer installed on your computer. We recommend you use one of the browsers. If you don't have any of these, you can download them for free.
  • Talk to your company's IT department, which may be able to provide you with an alternative browser.

💡 Keypad Customer Notice: Your Energy Price Guarantee Government support discounts have been applied to your tariff. Please top up your meter to register these discounts.
💡 The UK Government has introduced a range of support schemes for domestic customers. For information on how these schemes will benefit you, please click here.


We're here to help


Learn more about managing your energy usage and how we can support you at this time.


Customer Support

If you’re worried about your energy bills, we’re here to help.

We can review your account to ensure your bills are accurate and that you’re on the best rates available to you.

We can arrange a payment plan that suits you. Or, we can refer you to a support agency that can give you advice.

We know that some of our customers may have special requirements or need a little extra help.

It’s important for us to know if you require electrical medical equipment for example.

We offer a range of special services too, including braille, talking and large print communications.

Making some small changes in how we use energy everyday can help save on energy bills.

Learn more about the energy saving tips to help reduce your use in every room of the house.

The Eco Explorer’s Club

At SSE Airtricity we’re really excited to educate and engage both parents and kids alike with our Eco Explorer’s Club

Community Fund

We're proud to have supported over 2,000 forward-thinking and important local projects in that time.