Your direct debit will be taken out of your account 14 days after your bill is issued. This is shown as the 'Payment Due Date' on your bill.
Any extra non-direct debit payments you have made up to 5 days before the Payment Due Date will be taken off the balance of your direct debit; payments made after this will be credited to your next bill.
Where are my usage details or meter readings?
Why is my bill estimated?
How do I check the balance on my account?
What other charges might I be billed for?
How long do I have to pay my bill?
Northern Ireland Electricity Pass through Charges 2018/19
When will my direct debit be taken out of my account?
What is a standing charge?
I don't think the amount on my bill is right - what should I do?
Northern Ireland Renewable Obligations cost (ROCs) adjustment and Climate Levy Change (CCL)
What is a 'Reversal'?
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