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Help Centre

All topics


What is an MPRN and why do I need it?

Your Meter Point Reference Number (MPRN) is a unique identification number assigned to an electricity meter on your premises. It is referred to as "M" on the right hand corner of your electricity bill. We need your MPRN to ensure we transfer the correct account as quickly and smoothly as possible.

MPRN circled on a bill

Do I need a new meter/rewiring?

Switching is simple and hassle free. You don't have to make any changes to your premises. We use the same wires and meters - the only change is you'll be using cheaper, greener electricity.

Can I switch if I rent the premises?

You don't have to own the premises to switch to SSE Airtricity. There is no rewiring and you don't need a new meter, the premises will not be affected.

Do I have to contact my current supplier?

No, we’ll let your current supplier know. We’ll contact you as soon as you have transferred to us. Around the same time you should receive your final bill from your current supplier.

Will there be any disruption to my supply when I switch, or if the wind doesn't blow?

There will be no disruption to your supply and no risk to your business. All of our power is placed on the National Grid, and what you use is taken from the National Grid, and will continue that way. Our customers include hospitals and large manufacturers, for instance, and just like you they cannot take any risks with their electricity supply. You don't need a new meter or have to carry out any changes to your premises.

What is the EU Consumer Checklist?

The Energy Consumer Checklist is prepared by the Utility Regulator and Consumer Council for Northern Ireland. You can view it here.

Have a question?

Our Customer Service Team is here to help

0345 266 1787

Monday to Friday