What do I do if I have a power cut?

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Help Centre

What do I do if I have a power cut?

If you have a power cut, you should contact NIE Networks:

  • Phone - 03457 643 643 (24 hours a day for failure of supply. Monday – Friday 8.30am-5pm for general enquiries excluding public and bank holidays)
  • Post - NIE Networks, 120 Malone Road, Belfast, BT9 5HT

For more information on faults and electricity safety please visit the NIE Networks website. NIE Networks are responsible for operating and maintaining the electricity network in Northern Ireland, no matter which supplier you‘re with.

Have a question?

Our Customer Service Team is here to help

0345 266 1787

Monday to Friday