How can we help you?

Covid-19

My bill is posted to the business premises, but I am working remotely and can’t access it. How can

We strongly recommend that you register for online access to our self-service portal at sseairtricity.com/account. Here you’ll be able to view your bill and update your details. Get I n touch with our Customer Service Team if you need any help

Phone us
0345 266 1787

Have a question?

Monday to Friday
9am - 5.30pm 

Our Customer Service Team is here to help.

Message our customer support

Our dedicated team is always ready to assist you and make sure you have the best experience with our company*

If you have a power cut, you should call Northern Ireland Electricity Networks Limited on 03457 643 643 (24 hours) 

If you smell gas phone the 24-hour gas emergency service on 0800 002 001.