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What can I do?

You may already have Chrome, Firefox, or Internet Explorer installed on your computer. We recommend you use one of the browsers. If you don't have any of these, you can download them for free.
Talk to your company's IT department, which may be able to provide you with an alternative browser.

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What reports are available?

Usage graphs are available to customers. These graphs give customers the opportunity to look at their electricity and gas records in more detail.

There are 3 usage reports available:

Consumption
Maximum Import Capacity (MIC)
Cost Breakdown

Date Export reports are also available and allow customers to generate reports giving further information.

Business Online

I've forgotten my username/password, what should I do?
How do I login?
How do I view my bill?
I’m an eBilling customer. Can I print my bill?
How do I add meter reads?
How do I change Direct Debit details?
What if I have multiple properties under one account?
What reports are available?
How do I access Business Online?
I have more than one meter - can I view all of them?
How can I find my account number?

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Have a question?

Our Customer Service Team is here to help

Phone
0345 266 1787

Monday to Friday
9am-5:30pm