What is Solar PV Solution and how does it work?
Solar PV Solution is an energy solution which supports Irish businesses to install the Solar PV systems on their premise’s roof-space or adjacent land, to use green renewable electricity generated on site. This helps in reducing your electricity consumption from the grid and hence potentially save energy. It helps in reducing your business carbon footprint by generating and using renewable electricity on your site.
I am an existing SSE Airtricity electricity / gas customer (in or out of contract); can I avail of this new offer?
Yes, if you are an existing customer of SSE Airtricity and if you have sufficient roof-space or adjacent land to install solar PV system, then you can avail of Solar PV Solution offer. This solution will be provided to you by our solar partners, Acitv8 Solar Energies.
I am not an existing SSE Airtricity electricity / gas customer; can I avail of this new offer?
Yes, if you are not an existing customer of SSE Airtricity and if you have sufficient roof-space or adjacent land to install solar PV system, then you can avail of Solar PV Solution offer. This solution will be provided to you by our solar partners, Acitv8 Solar Energies.
What will I need to do to avail of this offer?
You can contact SSE Airtricity on 0818 81 21 44 or businessenergysolutions@sse.com, to express an interest in getting the solar PV system installed at your business premise. You can also leave your details in the ’Request a callback’ form and we will contact you.
What will happen after I express an interest in this offer?
After you contact SSE Airtricity, our representative will take you through the journey for availing of this offer. SSE Airtricity will reach out to Acitv8 Solar Energies, who will carry out a desktop study and / or site survey to evaluate potential of your site. Upon positive confirmation of all checks Acitv8 Solar Energies will offer you a no obligation quote. Activ8 Solar Energies can provide further expert advice and guidance on the technical suitability, implementation process, project benefits, and project support. Once the offer is accepted by you, an agreement will be signed between your business and Acitv8 Solar Energies.
When will the solar PV system be installed on my business’ roof-space or adjacent land after I express an interest?
Acitv8 Solar Energies will work towards fulfilling your Solar PV Solution offer with a quick turnaround time. Provided all the necessary requirements are met, the solar PV system will be installed and commissioned with utmost priority, dependant on demand at any given time. In normal circumstances, the installation work is initiated with a quick turn-around time, but the implementation period will be reviewed on project by project basis depending on the size of the system. The installation work will be carried out around your business’ operational times without impacting your operations.
With whom I am entering into an agreement for this offer?
You will be entering into an agreement with Activ8 Solar Energies for this offer.
How will I be charged for the Solar PV Solution?
The cost of this offer will be charged to you by Acitv8 Solar Energies as agreed with them upon signing the agreement. The cost will be payable by you to Acitv8 Solar Energies as per standard payment terms as agreed with them upon signing the agreement.
Does the system need maintenance?
Generally the solar PV system only needs basic cleaning once a year to remove any dust or deposits on solar panel for optimum performance. But if any additional maintenance activity is needed for your system then Acitv8 Solar Energies can provide you with expert advice and / or maintenance packages at additional cost. Further guidance on this can be provided by Acitv8 Solar Energies before signing the agreement.
Who do I contact if my Solar PV system is not working?
All queries relating to your system operation should be directed to Acitv8 Solar Energies. The contact details of Acitv8’s Customer Services Team will be provided to you upon signing the agreement.
Who do I contact if I wish to make a complaint related to Solar PV Solution?
All queries relating to your system operation should be directed to Acitv8 Solar Energies. The contact details of Acitv8’s Customer Services Team will be provided to you upon signing the agreement.
Can I avail of two or more Solar PV Solution offers?
Yes, you can sign up for two or more Solar PV Solution offers with Acitv8 Solar Energies. For each instance the process of signing up will remain the same and you will have to sign an agreement. Each contract will be processed separately based on the agreed terms in each contract.