SSE Airtricity, award winning customer service

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11th May 2020

SSE Airtricity, award winning customer service

SSE Airtricity was delighted to pick up the Best Customer Service Award for the fourth year running at the 2020 National Consumer Awards at the Mansion House in Dublin.

In winning the prestigious award, which is voted for by a public vote, SSE Airtricity saw off competition from other suppliers and providers. SSE Airtricity has stood apart from other suppliers due to innovative use of technology and continued dedication to excellence in customer service.

SSE Airtricity’s Director of Home Energy, David Manning, said:

"We’re delighted to win the Best Customer Service Award for the fourth year in a row. To win this prestigious award four years in a row is testament to our commitment to continually improving our performance for our customers, as well as recognition for the ongoing great work of our Customer Service teams.

“At SSE Airtricity, the customer is at heart of everything we do. In the last year, we’ve worked hard to further enhance our service experience, particularly through the expansion of our digital channels, to make sure we’re at the top of our game for our customers.”

Michelle McGrath, Head of Customer Service at SSE Airtricity said:

"Well it has been a very busy couple of days here in Customer Service, however I'm very proud to say that our Customer Service Team have been voted "Best Customer Service" by Bonkers last Thursday at their annual awards. We have been extremely lucky to win this award, not once, twice, three times but in fact for four years in a row. This award means so much to us here and is an absolute testament to the hard work completed on a daily basis by our Customer Service Teams. Customers will always remain our priority and this achievement makes SSE Airtricity proud and even more determined to lead the way in delivering excellent service. Thank you to all our teams who worked so hard for this and thank you to everyone who voted for us also”

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