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Help

Hi ,

Thanks for choosing SSE Airtricity for your electricity

We'll email your completion details when your switch has been processed. If you don't receive these details via email within one working day please contact us at customerservice@sseairtricity.com

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What happens next?

01

We'll send confirmation to you

This confirmation will include your account number, a copy of your chosen plan and your terms & conditions.

02

We'll contact your old supplier

We'll take care of contacting your old supplier and complete your switch with no interruption to your supply.

03

Your next bill

You'll receive your final bill from your old supplier. Your first bill with us will be back dated to the day your supply was switched over.

After you’ve received your completion details, you’ll have 14 calendar days to cancel your switch

What happens next?

01

We'll send confirmation to you

This confirmation will include your account number, a copy of your chosen plan and your terms & conditions.

02

We'll contact your old supplier

We'll take care of contacting your old supplier and complete your switch with no interruption to your supply.

03

Your next bill

You'll receive your final bill from your old supplier. Your first bill with us will be back dated to the day your supply was switched over. You can redeem your welcome credit once the payment of this first bill has been processed.

Any questions?

Contact us on web chat

Monday to Friday 8am - 8pm Saturdays 9am - 6pm

1850 81 81 10^

^Charged at LoCall rate. Rates from landline and mobile companies may vary so please check with your operator.