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Help

Hi ,

Thanks for choosing SSE Airtricity for your Keypad energy

We'll email your completion details when your details have been processed. If you don't receive it within one working day please contact us at customerservice@sseairtricity.com.

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Sign me up

What happens next?

01

We'll send confirmation to you

This confirmation will include your account number, a copy of your chosen plan and your terms & conditions.

02

We'll contact you to complete your switch

After your 14 calendar day cancellation period we'll text you to schedule a transfer call for a time that suits you to complete your switch. This call will take 10-20 minutes. You'll need to be beside your meter and have a minimum of £2 credit.

03

We'll send you your SSE Airtricity Keypad card

We'll send your welcome letter along with your new SSE Airtricity Keypad card in the post. This will arrive 10-14 days after your transfer call.

After you’ve signed up online, you’ll have 14 calendar days to cancel your switch.

Any questions?

Contact us on web chat

Monday to Friday 8am-8pm
Saturdays 9am-6pm

Alternatively you can contact us by phone on

03456019093*.

*These calls will be charged at Lo Call rates from any landline in the Republic of Ireland, calls made from mobile phones will cost more.