In May 2014 energy suppliers came together and launched the Energy Engage Code. This voluntary Code sets out a range of commitments and principles to work with customers in arrears and facing disconnection. Click here for a full copy of the code.
If you are currently in arrears and would like to talk to us please contact us on 1850 40 40 70^ or email email@example.com.
Please see the links below for more general information on some of our different payment methods, budgeting tools and energy efficiency advice.