Can I change the timing of my direct debit if it doesn't suit me?

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Can I change the timing of my direct debit if it doesn't suit me?

You can control when your direct debit leaves your account by changing your billing period. This will change the date your bill is issued and when your direct debit becomes due (usually 14 days later).

To change your billing period, simply contact our Customer Care team on 0818 81 22 20. Your new direct debit date will then apply to all of your future bills.

 

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