What happens if I can’t pay my bills on time, will I lose supply?

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Help Centre

What happens if I can’t pay my bills on time, will I lose supply?

No. Rest assured we won’t be disconnecting any electricity or gas customers during this period. We understand this is a very challenging and uncertain time for many of our customers. We would like to reassure you that any of our customers with concerns about their energy bills can speak to us and we’ll work with them to find a resolution together, just call us on 1850 40 40 70*.  

 

*Calls charged at Lo Call rate. Rates from landlines and mobile companies may vary so please check with your operator.



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