What do I do in a gas / electrical emergency?

To ensure a smooth and reliable expereince while using this, we strongly recommend you use a modern browser, such as Chrome, Firefox or Internet Explorer (version 9 or higher, ideally version 11+).

What can I do?

  • You may already have Chrome, Firefox, or Internet Explorer installed on your computer. We recommend you use one of the browsers. If you don't have any of these, you can download them for free.
  • Talk to your company's IT department, which may be able to provide you with an alternative browser.

Help Centre

What do I do in a gas / electrical emergency?

 If you smell gas you should:

  • Contact Gas Networks Ireland immediately on 1850 20 50 50* (24 hours).  
  • Ensure gas appliances are turned off and have not been left on and/or unlit
  • Don’t use a phone in the immediate area of the leak, use a neighbour’s or call from outside
  • Open windows and doors
  • If the smell persists, turn off the gas at the meter
  • Don’t smoke or use naked flame
  • Don’t unplug or switch anything electrical on or off

If you have a power cut, you should call ESB Networks 24-hour Emergency line on 1850 372 999*. 

ESB Networks are responsible for operating and maintaining the electricity network in the Republic of Ireland, no matter which supplier you are with.  

You can also visit the ESB webpage, www.esb.ie/powercheck to view planned and reported outages in your area.

Covid-19