Is your Customer Service Team still available to contact?

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Help Centre

Is your Customer Service Team still available to contact?

We continue to provide our full customer service to our customers over the phone and via our online channels. We’re here to answer your questions.

 

  • Call 1850 40 40 70^ - Monday to Friday 8am to 8pm
  • Live Chat- Monday to Friday 8am to 8pm and Weekends and Bank Holidays 10am - 6pm
  • Facebook chat @sseairtricity and Twitter @sseairhelp – Monday to Friday 8am – 8pm and Weekends and Bank Holidays 10am – 6pm.’
  • Email us at customerservice@sseairtricity.com
  • Gas Boiler Service, Repair & Replacement Priority Appointments – Call 1850 81 81 70^ Monday to Friday 8.30am to 5.30pm (exc Bank Holidays)

We will continue to provide regular updates here and also via our Facebook and Twitter feeds.   

 

To help us help as many people as possible, we’d kindly ask you, where possible, to self-serve. Our online self-serve website allows you to do many of your day to day interactions with us. In order to make sure we can quickly deal with our most in need customers we’d ask that you log on to your account first. You can log in or register at account.sseairtricity.com.  

Covid-19