Do I have to contact my current supplier?

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Help Centre

Do I have to contact my current supplier?

No, you don’t have to contact your current supplier. After you sign up we’ll take care of everything, including notifying your current supplier of your switch to us.

Once your supply has been transferred your old supplier will close your account and issue your final bill. Any direct debits you had set up (if applicable) will also be cancelled, however it’s always best to notify your bank as well. 

What happens during the switching process


Phone
1850 81 22 20^ 

Monday to Friday
8am-8pm

Monday to Friday
8am - 8pm


Weekends and Bank Holidays
10am - 6pm 

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^These calls will be charged at Lo Call rates from any landline in the Republic of Ireland, calls made from mobile phones will cost more.