Do I have to contact my current supplier?

To ensure a smooth and reliable expereince while using this, we strongly recommend you use a modern browser, such as Chrome, Firefox or Internet Explorer (version 9 or higher, ideally version 11+).

What can I do?

  • You may already have Chrome, Firefox, or Internet Explorer installed on your computer. We recommend you use one of the browsers. If you don't have any of these, you can download them for free.
  • Talk to your company's IT department, which may be able to provide you with an alternative browser.

Help Centre

Do I have to contact my current supplier?

No, you don’t have to contact your current supplier. After you sign up we’ll take care of everything, including notifying your current supplier of your switch to us.

Once your supply has been transferred your old supplier will close your account and issue your final bill. Any direct debits you had set up (if applicable) will also be cancelled, however it’s always best to notify your bank as well. 

What happens during the switching process