What happens if I change my mind?

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Help Centre

What happens if I change my mind?

After you sign up you have a 14 calendar day cancellation period during which you can cancel your switch. 

After this you can still switch at any time, but if you choose a fixed-term contract you may be required to pay a termination fee. You can check the terms and conditions for this product to find out how much this will be.

The fine print


Phone
1850 81 22 20^ 

Monday to Friday
8am-8pm

Monday to Friday
8am - 8pm


Weekends and Bank Holidays
10am - 6pm 

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^These calls will be charged at Lo Call rates from any landline in the Republic of Ireland, calls made from mobile phones will cost more.